When you have made a application for an ETA (electronic travel authorisation) for the SeychellesIn order to prepare for your trip as effectively as possible, it is essential to know the status of your application. Here's how to track and check the status of your ETA application to ensure that everything is in order for your future stay in Seychelles.
Follow the progress of your ETA application online
Firstly, after submitting your ETA application form, an e-mail will be sent to you with a unique reference number. This is the number you will use to track the progress of your application online and check your ETA status.
Then take this reference number and your passport to the official Seychelles government website dedicated to ETA management. Here you will find a section entitled 'Track my application' or 'Check the status of my ETA'. Enter your details in the required fields, including your reference number, then confirm your search.
You will then receive information on the progress of your case You will be able to check whether your ETA has been approved, refused, is still being processed, or whether additional documents are required. You will also have access to important information about your ETA, such as its date of issue and expiry, and the number of entries authorised on Seychelles territory.
Understanding the different possible statuses
Once you have completed your search on the official website, several types of status may be displayed:
Application approved
If your application has been accepted, you will see a Approved" or "Authorised" status. This means that you are now authorised to travel to Seychelles with your ETA. However, please ensure that you comply with the duration and conditions of stay stated on the authorisation.
Request refused
If your application is rejected, a "Refused" or "Not authorised will appear. In this case, it is generally possible to submit a new application after correcting or completing the problematic information using the explanations provided in the same e-mail. Please note, however, that depending on the reasons for refusal, it may be necessary to take further steps with the nearest Seychelles embassy or consulate.
Request being processed
If it says "In process" or "Pending", this simply means that your case is still being examined by the relevant authorities. In this case, we advise you to be patient and to continue to check the status of your online application regularly.
Request for additional documents
The Seychelles authorities may also require additional documents to validate your application. In this case, you will see a "Documents required" or similar status. Please follow the instructions provided on the website to ensure that you send these documents as quickly as possible.to make it easier to manage your file.
What should I do if I have a problem or any doubts?
If, despite all this information, you encounter difficulties in checking the status of your Seychelles ETA application or if you have any doubts about the information obtained, please do not hesitate to contact the dedicated ETA Seychelles customer service department. You can usually find a telephone number or e-mail address directly on the official Seychelles government website.
Finally, we recommend that you check the status of your ETA at least a few days before your planned departureto make sure that everything is in order for your trip. This will avoid any unpleasant surprises once you arrive in the Seychelles and allow you to make the most of your stay in this paradise archipelago.